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Service without borders


 
When you purchase a SAFED heat treatment plant you are also choosing a partner whose quality, experience and continuity you can rely on.
Experienced experts who engage in continuous professional development are your special contacts for everything concerning investment options, engineering consultancy, spare parts, repairs and maintenance and also training your employees.






 

Engineering consultancy on processes and the selection of a furnace installation


 
SAFED is committed to the continuing improvement of process techniques and plant design. As a result we are always in a position to offer the best possible solutions to our most exacting customers.





 

Applied research and development


 
These activities include process development and preliminary testing of heat treatment processes for specific customer projects.
All these tests are performed under industrial conditions using production plant.
The main focus of process development is on improving the performance of heat treatment using plant in continuous operation.

The Research & Development centre at the Delémont site.




 

Spares service


 
The SAFED sites at Delémont (CH), Westhausen (DE), Besançon (FR) and Mariano Comense (IT) offer a wide range of spare parts. They offers quick and low-cost delivery of all standard items.
Original SAFED spares are guaranteed reliable, with a long service life. We at SAFED are aware of the consequences of a production stoppage and have designed our spare parts logistics to meet customer requirements.

Stock of refractory steel muffles


SAFED original spares




 

Repairs and maintenance


 
SAFED heat treatment systems are designed and built with ease of maintenance and repair in mind.
As all the main components are manufactured on site, new parts or repairs can be quickly done.
The robust design of the plant and detailed technical documentation, together with competent telephone support mean that in most cases the customer’s own maintenance team can sort any problems out. If our specialists are needed on site, this is no problem, wherever you may be in the world.

SAFED boilermaking workshop for working refractory alloys




 

Software support and remote maintenance


 

All the SAFED installations that are controlled by PLC are fitted with a remote maintenance feature that enables SAFED operators to intervene remotely, with the customer’s agreement, in order to check the functions and process data and update the software.

Thank you for visiting the SAFED site. We shall be delighted to get to know you and find out more about your heat treatment needs.


With this connection we are always close at hand